As you use the Software and Services, we may collect and store the following type of information:
For improving and customizing the Software and Services, we collect certain technical information of your device, including without limitation: the type, name and version of your operating system and other software, ISP (Internet Service Provider), GPS (Global Position System), Internet Protocol (IP) addresses, Media Access Control (MAC) address, identifier for anonymous users, device configuration and identifiers, and the setting of Software and Services, location information.
For providing you personalized content and services, including through the delivery of targeted interest-based advertisements from us or our partners; and improving the quality and operation of the Software and Services, we collect certain information regarding your use and interaction of your device, including the Software and Services and other software. Such as when and how you use the internet browser and internet search of applications, how you view and use the offerings and advertisements, and response to them. Your interactions on social networks through the Software and Services.
To notify you of the Software and Services updates, we may collect the Information that you provide when you register the software and services; such as your name, telephone numbers, e-mail address. To provide you with support and handle your complaints or feedback, we also collect the information if you communicate with us by e-mail or our support section, such as your name, e-mail address and any information submitted by you.
When you use the Software and Services, we automatically generate an anonymous internal user ID (which does not personally identify you), which is assigned to your use of the Software and Services (the "User ID") and may be combined with any of the above information.
We may share information with the third party under the following circumstances:
1. We are required by laws to disclose your information.
2. The team experiences the combination, acquisition, change of control power of other companies and other business transitions.
In any case other than the above, without your prior consent，we will not share your personal identity information with the third party.
While using the software and services, certain third parties may enable you to provide content to them, in the form of gadgets, buttons, websites, advertising links etc. We consider it as third-party contents and services, which are subject to their privacy policies. We would not review and guarantee such third-party contents and services. Before you use or access such third-party contents and services, we recommend that you read the terms or conditions of their privacy policies. You shall be aware of using them and expressly relieve us from any and all liability arising from your use of such Third Party Content and Services.
When you pay fees through the game published by ACERENA GAME, we may process your payments through a third-party website, including, without limitation, third-party payment processors. The third-party website may collect certain financial information from you in order to process a payment, including your name, email address, address, and other billing information. In order to delete your payment or billing information, you may need to do so with the third party website, as ACERENA GAME only has minimal secure access to those records as needed to provide the services.
Information Security and Data Rights
Nevertheless, since the Internet is not a 100% secure environment, we cannot guarantee that the information you deliver to us will be 100% secure. Meanwhile, we establish data nodes all around the world to back up data to be under supervision by local laws.
After you uninstall our software or stop using our services, we will delete all your data within three months. If you clear your data through internal software clicks, we will immediately delete your locally saved data and delete all your data on the server within one month.
If you are the user of Europe, you have a right to (subject to a limited number of exceptions): (i) request access to and rectification or erasure of your personal information; (ii) obtain restriction of processing or to object to processing of your personal information; and (iii) ask for a copy of your personal information to be provided to them, or a third party, in a digital format. You also have the right to lodge a complaint about the processing of your personal information with your local data protection authority in the EEA. If you want to exercise this right，please contact us by email at: firstname.lastname@example.org.
We comply with the Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR). We do not intend to collect any personal identification information of children under the age of eighteen (18), but there may be errors during the process of collection of data. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should promptly contact us and we would take action to ensure that such information is deleted from our server.
We pay close attention to our intellectual property protection. All content, images, design, graphics, text, logos, buttons, interfaces, icons, audio and video clips, and the selection and arrangements of the Software and Services thereof are our exclusive property, and are protected by Berne Convention, international copyright laws and other applicable laws and regulations.
If you have any question or comment about this Policy, you can contact us by email: email@example.com.